Privacy Policy

Privacy Policy

We have a responsibility towards our customers such as protecting our personal data which we collect from you. This privacy policy explains how we collect, protect, use, and disclose what personal information we collect from you when you use our website at www.ekomdistribution.co.uk or any other website we operate, or over the phone or face to face. Ekom Distribution may change this policy from time to time by updating this page.

Which data we collect and why

The data we collect via our website or through correspondence with you plays a vital part which enables us to operate and improve the service we offer you. We gather information in the following ways; When you contact us via our website we ask you to provide personal information such as your first name, last name and contact details including e-mail addresses, mobile/phone numbers. We store this information in our database.

We keep a record of any e-mail correspondence you send us. This helps us to keep track of any problems youve had with our products or services. Technical information, including the Internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, screen resolution, operating system and platform; length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse- overs) and methods used to browse away from the page. This is conducted through google analytics.

Cookies

A cookie is a small piece of data sent from a website and stored on the users computer by the users web browser while the user is browsing which is used to distinguish you from other users of the site. We use cookies for analytics such as Google Analytics and others. We use content delivery partners who may use cookies to help speed the delivery of images and content.

By continuing to use our sites you agree to the use of cookies. You should be aware that this privacy policy applies only to our sites. Importantly, it does not apply to any other websites to which a link may be provided on our sites. We cannot control and are not responsible for the actions of third parties operating such sites. You should not take the existence of a link from any other website to mean it has a privacy policy similar to this one. You should review the privacy policy of any such website.

How we use your data

We use your personal information only to Analyse customers behaviours and preferences Gather statistical information and conduct marketing research to provide third parties in an anonymized form Inform you about our promotions, offers, events, products and services as described in the marketing section below Improve our products and services Marketing

We may contact you to provide you with information regarding promotions, product news or new catalogue updates. This communication will cover products sold, services sold or services sold on behalf of us. Find the following details on how to unsubscribe from our marketing Email When we send an marketing email you can click unsubscribe at the bottom of the email. SMS When we send Marketing SMS you can send a STOP message back to unsubscribe.

Sharing your personal information

We do not share any personal information.

How long do we retain your data

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or legal requirements.

Access Request to your Information

You can have access to the information we hold about you. If you wish to do so, we advise you to email manager@ekomdistribution.co.uk. We will ensure we will respond to your request.

Modifications to this Privacy Policy

By using any of our Sites, you agree to this Privacy Policy. We may change this Privacy Policy at any time by posting a revised version on our Sites, and we therefore encourage you to periodically review this to stay informed as to how we are protecting the Personal Information we collect. Your continued use of our sites constitutes your agreement to this Privacy Policy and any updates.